A waterlogged home or business can be a huge source of frustration. From flooded basements and broken pipes, to toilet overflows and sewer backups, water damage comes in all shapes and sizes, day or night. No matter the source, a quick response can prevent mold growth and secondary damage to wood floors, cabinets, sheetrock, and insulation. Our water damage capabilities include:
- Pumping and Extracting High Levels of Wate
- Measuring Moisture Saturation to Determine Restoration Timeframe
- Preventing the Growth of Mold and other Contaminants
As a Preferred Contractor for many major insurance companies, S. Robideau knows how to sanitize your property and restore it to a healthy environment. Don’t wait to contact our water damage professionals – your health depends on it!
Frequently Asked Questions about Water Damage
Are your technicians and company certified for water damage?
Yes! Our water damage experts are individually certified and S. Robideau is an IICRC Certified Firm.
What is IICRC?
The Institute of Inspection, Cleaning and Restoration Certification (IICRC) develops and monitors educational programs and standards for inspection, cleaning, and disaster restoration industries.
I have water in my home! What should I do?
This is an emergency situation – time is of the essence. Our 24-hour professionals will arrive within two hours of the initial call to map the moisture with testing equipment, remove standing water, apply an anti-microbial agent, and begin the dehumidification process. A quick response can prevent microbial growth and secondary damage. Call S. Robideau at 763.434.1418 and we’ll be on our way!
When do I pay my deductible?
The deductible is your responsibility and should always be paid before restoration services begin.
Do I need an estimate before you start the dry-out process?
Before any repairs are made, we reach an agreed estimate with your insurance company or an authorization to begin repairs. After an adjuster is assigned to your claim, we explain our progress up to that point and receive authorization if further steps are needed.
How long will my property take to dry?
The time to completely dry a structure depends on temperature, humidity, saturation, material, and other variables. Through consistent monitoring and evaluation of the drying process, we can determine when drying is complete. On average, a typical home water damage situation will dry out in about three days.
Can I turn off the equipment at night?
It is important to keep our equipment running 24/7. The equipment is strategically placed to encourage optimal drying, and turning it off will only increase drying time, microbial growth, and secondary damage.
Should I be worried about mold?
Mold growth depends on how long the damage was left untreated. If a water leak is tended to quickly by a restoration professional, mold is generally not an issue. Mold can be avoided through careful inspection and anti-microbial treatment.
How will I know when my property is dry?
Proper testing with our specialized equipment is the best way to determine if everything is dry. Remember, just because something looks and feels dry doesn’t mean it is completely dry!